Last Updated: December 09, 2024

1. Introduction

Normal Bots Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI clone creation services ("Services"). Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

- Name, email address, and contact details

- Payment and billing information

- Authentication credentials

- Communication preferences

- Profile information

2.2 Clone Training Data

- Voice recordings and samples

- Text conversations and writing samples

- Images and videos

- Behavioral data and preferences

- Personal mannerisms and characteristics

- Communication style and patterns

- Any other data provided for clone creation

2.3 Usage Data

- IP addresses and device information

- Browser type and settings

- Operating system information

- Service interaction data

- Performance and error logs

3. Data Isolation and Protection

3.1 Exclusive Use Guarantee

We maintain strict data isolation between users. Training data provided for your AI clone is:

- Never used to train or improve other users' clones

- Never combined with other users' data

- Never used for general AI model training

- Stored and processed in isolated environments

- Protected by advanced access controls

3.2 Data Segregation

Each clone's training data is maintained in separate, secure containers to ensure:

- Complete data isolation

- Prevention of cross-contamination

- Maintenance of data integrity

- Protection of unique clone characteristics

4. How We Use Your Information

4.1 Primary Uses

- Creating and training your AI clone

- Providing and maintaining our Services

- Processing payments and transactions

- Communicating with you about our Services

- Responding to your inquiries and support requests

4.2 Secondary Uses

- Improving our Services

- Analyzing Service performance

- Detecting and preventing fraud

- Complying with legal obligations

5. Data Storage and Security

5.1 Storage Location

- Data is stored in secure facilities in Canada

- Backup systems maintain data integrity

- Geographic restrictions apply as per Canadian law

5.2 Security Measures

- Industry-standard encryption

- Access control systems

- Regular security audits

- Employee training and oversight

- Incident response protocols

6. Data Sharing and Disclosure

6.1 We Do Not Share

- Clone training data with other users

- Personal information for marketing purposes

- Data with unauthorized third parties

6.2 Limited Disclosure

We may share information with:

- Service providers who assist in operations

- Payment processors for transactions

- Legal authorities when required by law

- Business partners with your explicit consent

7. Your Data Rights

You have the right to:

- Access your personal information

- Correct inaccurate data

- Request data deletion

- Export your data

- Withdraw consent

- Lodge complaints

- Restrict processing

8. Data Retention

8.1 Active Accounts

- Clone training data retained while account is active

- Regular backups maintained for security

- Data updated as per your requests

8.2 Account Termination

- Data deleted within 30 days of account closure

- Backup data removed within 90 days

- Anonymous usage statistics may be retained

9. Children's Privacy

- Services not intended for users under 18

- We do not knowingly collect children's data

- Parental consent required for any exceptions

10. International Data Transfers

- Data primarily processed in Canada

- International transfers comply with applicable laws

- Appropriate safeguards implemented for transfers

11. Cookies and Tracking

We use:

- Essential cookies for Service functionality

- Analytics cookies for performance monitoring

- Preference cookies for user settings

You can control cookie settings through your browser.

12. Changes to Privacy Policy

- We may update this policy periodically

- Notice provided for significant changes

- Continued use indicates acceptance

13. Contact Information

For privacy-related inquiries:

Normal Bots Inc.

Email: demo@normalbots.com

14. Additional Rights and Information

14.1 Canadian Privacy Rights

Additional rights under Canadian privacy laws:

- Right to be informed

- Right to object

- Right to data portability

14.2 Legal Basis for Processing

We process data based on:

- Contract performance

- Legal obligations

- Legitimate interests

- Your consent

By using our Services, you acknowledge you have read and understood this Privacy Policy.